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If you originally paid your fees via WebAdvisor using a credit card, we will recredit the card. In all other cases we will automatically send a refund check to your last known address. To update your address, use WebAdvisor or bring us a signed Change of Personal Information Form.
Were you billed for classes you forgot to drop? If you enroll in a class and then change your mind and decide not to attend it, you need to officially drop the class before the refund deadline. Otherwise you will owe us for the fees. We do not automatically drop you from classes you haven't paid for yet. People sometimes make the mistake of thinking that WebAdvisor works like other shopping carts where you haven't really committed to something until your credit card is charged. Not so!
Bus Pass / Parking Permit Refunds. Return the bus pass and/or parking permit to Admissions and Records in person by the appropriate deadline above to be eligible for a refund. Unfortunately we cannot issue you a refund after the deadline, even if you never picked up the bus pass or parking permit. If you drop all of your classes by the refund deadline, then your parking permit or bus pass wil automatically be refunded.
Refund or Credit of the Student Activity Card Fee. We will only refund the Student Activity Card Fee if you drop all your classes before the first day of the term. Otherwise, we will apply a credit to your account for the amount of the fee. The College Bank doesn't send refunds for under $10, but you can use the credit to pay other fees or apply it the following term. Unfortunately, when you register for classes by phone, Hawktalk does not give you the option of declining this optional fee. To decline the fee, stop by Student Affairs before the end of the term and file a Petition to Decline Benefits form. If you have any questions about the fee contact the Student Senate (831) 479-6231.
Questions? Don't hesitate to call us at (831) 479-6201.
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