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Motorcycle Safety Training Student Information

This document details essential requirements and vital information about:

Our goal is to help you successfully complete this important program. Please read through this carefully before beginning the registration process.

Age, Documentation and Equipment Requirements:

In order to participate in this program you must be at least 15½ years old and will need to have an acceptable government issued photo ID and and have one of the following documents, which you must bring to class the first night:

  • Valid driver’s license or permit
  • Foreign driver’s license
  • A state identification card
  • Valid passport

Additionally, a parent or legal guardian must accompany all students under 18 for the first few minutes of the first class to complete a waiver/release.  Unaccompanied minors will be refused admittance to the class.  If a parent/guardian is unable to attend the class for the first few minutes of the first class to complete a waiver/release the minor may not participate.

Please come to class prepared to take notes.  For both ranges you must wear protective gear. 
If you are missing any of these items, you will be refused admittance to the range and will be dropped from the class:

  • Full fingered gloves, preferably leather
  • Good quality eye protection (glasses, sunglasses, goggles, or own DOT approved face shielded helmet)
  • Long sleeve shirt or jacket
  • Long non-flare denim pants or equivalent protective material
  • Sturdy over-the-ankle footwear

Motorcycles and helmets are provided. 

The entire class will participate in the classroom meetings, but may be split into two range sections.  Initially you should plan on blocking the full day on the scheduled Saturdays.  The instructor will assign you to a morning or afternoon range at the first class meeting.

Learning to ride is strenuous, and there is no campus food service on the weekend.  We recommend a snack and a thermos or cooler with a drink on Saturdays.

As parking policy and construction zones are subject to change, please follow all posted traffic and parking signs.

Registration, Refund & Cancellation Policy


Participation is by advanced prepaid registration only.  When scheduling the class, make sure that you can attend all four meetings and arrive on time to avoid being dropped from the class.  Classes typically fill three months in advance, and cancellations are infrequent.  Once you are registered for a class, that spot is guaranteed for you. 

No Show

If you do not show up for any one of the class sessions, you will be dropped from the class and there will be no refund available. You will need to call and sign up and pay for a new class if you wish to continue.

Refunds & Cancellations

Refunds are available only for cancellations made one week prior to the class start date. If you are unable to attend and wish to request a refund, you must notify us no later than 5pm on the Thursday prior to the first class meeting. There is a $25 processing fee.

If you are refused admittance to any class or range because you do not have the required documents, signatures, protective gear, or arrive late, you will be dropped from the class, and your fee will not be refunded.


Online Class Handbook

Please note that after you have completed your registration you will receive a registration confirmation via email. You will also receive a reminer 3 days prior to class. In both of these emails there is a link to the online handbook for the class. This is a 98 page document and you will be tested on the contents of this handbook. All of the materials are NOT covered in class. Please download and review this handbook before class.

Completion and Certificate

Certificates of Completion

The Certificate of Completion of Motocycle Safety Training, the DMV DL389 form, will be mailed to students who have successfully completed the class 10 days after the course completion date. This does not necessarily mean students will receive thier certificates within 10 days. As mail travels at an unpredicatble pace depending on where you receive mail, we cannot guarantee when you will receive your certificate. If you do not receive your certificate within 14 days you may call to check-in and we can give you information about when it was mailed, and confirm the address used to mail your certificate.

Failure to Complete a Class

If you do not successfully complete the scheduled course as a result of instructor recommendation due to safety concerns, you will be given two opportunities to complete the course. The Extension office will send you an email regarding rescheduling when there is a space available. There is no rescheduling fee for these students.  If you cannot take the class at the offered times, you will be dropped from our class records. Once you have been dropped from our class records, if you wish to complete the class, you will need to sign up and pay again.

If you chose to leave one of the range classes as result of safety concern, and effectively self-drop, you will be given one opportunity to complete the course.  If you cannot participate at the first available time offered you will be dropped from our class records.  Once you have been dropped from our class records, if you wish to complete the class, you will need to sign up and pay again.

This is different than failure to succesfully pass skills or knowledge tests. Please see below for more information about test failure.

Failure of Knowledge Test or Skills Test

The California Motorcycle Safety Program has a stated policy regarding the completion of the Motorcycle Training Course by a Failed Student. 

A Failed Student is defined as a student who does not successfully pass the Knowledge Test or the riding Skills Test.

In the event that a student fails either the Knowledge Test or the Skills Test portion of the Motorcycle Safety Training class, he/she must return within 60 days of their test date for a re-test in order to receive a completion certificate.

Only one re-take of the test(s) is permitted for a participant who does not successfully complete either the Knowledge or Skill Test. In each case the entire test must be taken, not just the unsuccessful portions.

After an initial failure to complete either Skills or Knowledge tests if a student does not succesfully complete either of those within the required 60 days they will not be issued a completion certificate.

After failure to successfully pass either test, and failing to re-take within 60 days, the ONLY way to receive a certificate of completion is to pay for and re-take the entire class, and then complete both tests successfully.

When you fail either the knowledge or skills tests you will be given a memo by your instructor noting the 60 day period that is available to you for re-takes of tests. In order to attend a class session for retake you must contact the Extension office no less than 48 hours prior to your requested re-test date date. Sometimes re-take spots fill and we cannot always offer students an opportunity to re-take tests on their preferred date. Please have your memo in-hand when you call the office so we can help you register for a class that is within the 60 day requirement set by your instructor.

Lost and Replacement Certificates

If you have LOST your certificate, or have waited a significant period of time and have not received it, you may request a replacement certificate. CLICK HERE for the Request for Replacement Certificate form. You will need to complete and send in to TCTI in order to receive your replacement certificate. You will need to mail or email completed form with the copy of your license to the address at the bottom of the form.

Please note that if you request a replacement certificate it will automatically and immediately void your original certificate as each certificate has a unique number.

If you have questions please call 479-6331 during our normal business hours:

Monday- Friday 9:00am-5:00pm.


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