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Checking Your Financial Aid Status


You can check your financial aid status by asking the following questions:

arrow button Has the Financial Aid Office recevied my FAFSA? What do I do now?

2-4 weeks after filing the FAFSA online, our office will download your information, award the BOG waiver to your account (if eligible), and will send you an Acknowledgment email with document request; This is Step 3 of the processing timeline.

Generally, the documents that are requested will be completed and submitted electronically using your new eForms account (accessed through WebAdvisor); however, you may also be required to submit copies of your and your parent’s Federal Income Tax Returns, proof of citizenship, social security card, proof of registration for Selective Service, or a current Educational Plan, among others.

The list of documents that are requested can be found online in WebAdvisor on the 'My Documents' page.

Submit all of the requested documents to the Financial Aid Office as soon as possible; this is Step 4 of the processing timeline.

arrow button Have I submitted all of my documents? Has the Financial Aid Office received them?

Submitting all requested documents is Step 4 of the timeline. You can check to see if all of your documents have been received by logging-in to your WebAdvisor account.
Note: eForms can take up to 3 business days to post to your WebAdvisor account.

To log-in to your account go to the Cabrillo homepage and click on a WebAdvisor link (located at the top and bottom of the page). Once you have logged-in to WebAdvisor, scroll to the ‘Financial Aid’ portion of the ‘Student Menu’ page.

From the Student Menu in WebAdvisor, click on ‘My Documents’.

This page will list:

  • What documents are being requested from you
  • What date your documents were received by our office
  • Any missing or outstanding documents you have yet to submit

    To submit missing documents click on the link above your document list.

If you have submitted all required documents, the date of your last submitted document begins Step 5 of the processing timeline.

Remember, eForms can take up to 3 business days to show as 'Received' in WebAdvisor. If you can see the eforms in either your yellow folder with the red checkmark or your plain yellow folder in your eforms account then they have successfully been submitted and we have received them.

 

arrow button Has the Financial Aid Office finished my file review and determined my financial aid eligibility?

Once you have submitted all of your requested documents you will see "Final Review Done" listed as 'Missing' in your document list on the 'My Documents' page in WebAdvisor. This is not an eform. This is the status of your file. ‘Missing’ means you are on Step 6 of our processing timeline. Once “Final Review done” is posted as 'Received', your file has been reviewed and you will be on Step 7 of our processing timeline.

Note: During peak processing periods, timelines could be doubled.

arrow button How do I know what awards I am eligible for and how much they are?

From the Student Menu in WebAdvisor, click on ‘Financial Aid Status by Year’ and then select the current school year.

Review your listed awards. Do you have any awards listed besides BOG? If yes, use the following information to determine where your file is in the processing timeline.

If your award status is listed as:

  • Estimated’: this award amount is an estimate based on your FAFSA information. Your file is still being reviewed and/or you may have missing documents. Your file may be on Steps 4, 5 or 6. Award amounts may change after file review.
  • Pending’: this award amount is pending final determination. Your file is on Step 7.
  • Accepted’: this amount has been awarded to you for the year. Your file has reached Step 8, the Financial Aid Office has finished reviewing your file and set you up for payment.
          • ‘Accepted’ awards are based on full-time enrollment in 12 units. If you are in less than 12 units, the award you receive will be prorated.

            BOG is a tuition fee waiver and is not a grant award. This award is not an indicator for the status of your file (or your remaining awards, if applicable).

  •  ‘Rejected’ or ‘Denied’: you are not eligible for this award based on award criteria. Your file has reached Step 8 and the Financial Aid Office has finished reviewing your file.

arrow button When will I receive my money?

After you submit all documents required for your financial aid file, it is reviewed and eligibility is determined. This process is outlined in the Financial Aid Processing timeline.

Awards will be disbursed through your Cabrillo Access Card and Higher One approximately two to four weeks after your file is reviewed. See our Disbursements page for more information.

Note: The BOG fee waiver is NOT a cash award.

 

Other frequently asked status questions...

"I submitted an appeal or dependency petition; what were the results?"
It takes approximately 2-3 weeks for these to be reviewed. Once they have been reviewed you should receive the results in an email. These results are also posted in WebAdvisor on the 'My Documents' page.
"I submitted an income change; what were the results?"
Income change adjustments will not be calculated until after your file has completed Step 6 of our processing timeline. This calculation takes an additional 2-3 weeks. Once it has been processed you should receive the results in an email. These results are also posted in WebAdvisor on the 'My Documents' page.
"I submitted a loan application; what is the status?"
Please see our Loan Processing timeline. Note: During peak processing periods, timelines could be doubled.
"I don't see anything listed in WebAdvisor under My Documents or Awards"

Have you filed your FAFSA application yet? To file a FAFSA application online go to www.fafsa.gov. This is Step 1 of our processing timeline. Read more about filing your FAFSA...

If you have filed your FAFSA and you still don't see anything listed...

  • Have you applied for admission to Cabrillo yet?
  • Did you file the FAFSA for the correct year? Read more on which application to complete...
  • Did you list Cabrillo on your FAFSA?
  • Have you allowed 2-4 weeks for your FAFSA to be processed by the Federal Processor?
  • Does the social security number on your FAFSA match the one on file with the school?
  • Does the name on your FAFSA match the one on file with the school?

If you can answer 'Yes' to all of these, contact our office. If the answer is 'No' to any of these, you must resolve the issue before we can receive your FAFSA information.

 


 

 

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