Check-in with Staff at the Academic Counseling Desk, inside Building 100

Masks recommended

Can’t get to campus? You can speak with an Academic Counselor over the phone. Call in during Drop-in hours to get on the Drop-In list; provide a callback number and be ready to answer when the Academic Counselor calls. If you are not able to pick up, the Academic Counselor will leave a voicemail message requesting you call us back to get back on the drop-in list. (831) 479-6274

Check in with Staff at the Student Resource Center, Room A120

Masks recommended

Can’t get to campus? You can speak with an Academic Counselor over the phone. Call in during Drop-in hours to get on the Drop-In list; provide a callback number and be ready to answer when the Academic Counselor calls. If you are not able to pick up, the Academic Counselor will leave a voicemail message requesting you call us back to get back on the drop-in list. (831) 786-4734

Visit us on ZOOM

ProTip: Log on EARLY to secure your spot "in line." The Waiting Room will close at the posted end time or earlier if the Waiting Room is full. Wait time can be anywhere from 10-45 minutes.

• Be prepared to share your screen

• Be logged into Self-Service

• Audio is critical - we need to be able to hear each other - please test your microphone and speakers in Zoom to make sure everything is working

• No camera? No problem! Video is not needed

What to Expect when you log onto Virtual Drop-In:

1. Launch Zoom from the link posted on the Virtual Drop-In Schedule

2. First, you will see a message on the screen that you are in the Waiting Room and the Host will let you in shortly

   1. The wait time in the Waiting Room is typically 5 minutes but during peak times it can be as long as 45 minutes depending on how many students are ahead of you.

   2. We will message the Waiting Room with updates as we can.

   3. While waiting, keep an eye on your device and be ready to "connect to your audio" when prompted on the screen.

3. Next, you will be invited into the Main Reception Room and be greeted by your Host

   1. To preserve privacy, students are invited into the Main Reception Room one at a time

   2. Your Host will ask you some questions to make sure you are in the right place

   3. Please rename yourself in Zoom with your preferred name and 7-digit Cabrillo Student ID#

4. Then, you will be invited to Join a Breakout Room, where you will wait for an Academic Counselor to join you

   1. Your wait time in the Breakout Room will vary depending on how many students are ahead of you

   2. While waiting, log into student planning, have your student ID# handy, and your questions ready

Pro Tip: All of this happens from the Zoom interface on your screen - no emails or passwords