Information Technology

Help Desk

IT provides internal support for:

  • campus networks

  • telephones

  • multi-media services

  • Cabrillo-owned faculty, staff, and lab computers (note: IT does not support personally-owned devices)

Okta help and resources:

Please see the IT Support Portal.

Hours
M-F
8:00-5:00 (Lunch 12:00-1:00)
Service Requests
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Helpful Resources

The Cabrillo Password Reset application enables users to reset their Cabrillo account password, and/or unlock their account in the event that it has entered a locked state. The Password Reset Enrollment Guide has all the steps needed to enroll in the reset feature. When you are enrolled you can update your password at the Password Reset Page.

Google Workspace

To access your Google Workspace when you are logged in to your Cabrillo Google Account, select the "app launcher" (the grid of squares dots in the top-right corner of a Google page) and choose the application you need.

https://drive.google.com/file/d/1fmlp1QyyPlYGb6ietG_P4HuN8F1kZQZb/view

Google Workspace Help Pages

Gmail

Google Calendar

Google Drive

General Google support

Google Accessibility

Google accessibility

Google Workspace user guide to accessibility

Google Workspace Status

Current Google Workspace Status Dashboard

Google Short Links

Create a short custom link

Send and receive faxes digitally (must be from a campus computer or VPN)

https://fax.cabrillo.edu/fax/index.jsp

Phone Guides

Desk phone quick start guide - Cisco IP Phone 8800 Series PDF

Classroom phone quick start guide - Cisco IP Phone 7800 Series PDF

Voicemail Guides

Cisco Unity Voicemail User Guide PDF